Data-driven intelligence

Vehicle failures cost time and money, especially if the defective component or the underlying fault is not immediately known. Early warning addresses this issue based on data from intelligent control units, sensors, and other sources. Both sudden events and long-term trends in vehicle components are transmitted via data pipelines from the vehicle to the service provider. Faults can thus be quickly identified and rectified, and insights can be derived for product updates.

• Cost savings thanks to rapid response
• Increased customer satisfaction through reduced downtime
• Reduction of quality costs (or claim costs)

Fast and efficient warranty processing is essential for high customer satisfaction. In this regard, Warranty indication serves as an important building block for vehicle manufacturers and fleet operators. Decisions on warranty claims are no longer made in the workshop. Instead, they are made digitally based on the evaluation of faults that have already occurred and been assessed, along with other factors such as driving behavior. Your customers benefit from quick decision-making – and will thank you with their loyalty.

• Faster decisions on warranty issues
• No physical handling of parts
• Transfer of findings into knowledge database

Unscheduled downtimes or sudden failures cost time and money. That is why effective fleet management always requires full visibility of the vehicle condition. Remote state of health paves the way for holistic fleet monitoring: car rental companies or logistics service providers can evaluate and predict both the degree of utilization and the performance of components and vehicles. Maintenance or part replacements can be planned intelligently and with minimal downtime.

• Effective vehicle utilization through optimized vehicle uptime
• Higher satisfaction of end customers
• Cost savings by preventing unnecessary part replacements

With data scattered across numerous sources, it is difficult for fleet managers to make fast, informed decisions. A solution for monitoring the entire fleet and each vehicle instance from different perspectives and from a single source can be indispensable, not only for addressing critical problems but especially for preventing them. myFleet takes fleet management to another level by integrating all the benefits of early warning, remote state of health, and warranty indication, enriched with information from the digital twins.

• Holistic view of the complete fleet and each vehicle instance
• Maximized uptime through vehicle health monitoring and predictive maintenance
• Cost savings through efficient planning of maintenance and repairs
• Faster decision-making regarding measures for repair and part disposal