#in-vehicle sensing #vehiclecondition #smoke detection #damage detection

RideCare insight

Helps mobility service providers and fleet managers to run fleets more efficiently due to high transparency and real-time information

RideCare insight offers connected, AI-powered, hardware-enabled end-to-end services. A RideCare device installed in a fleet vehicle can detect damages to the vehicle, smoking inside the vehicle, and harsh driving maneuvers. This helps mobility service providers and fleet managers run fleets more efficiently due to high transparency and real-time information. In addition, it improves driver safety and the overall user experience and satisfaction with the mobility services.

Superior

ride experiences

for end-customers due to a clean, welcoming interior and an excellent vehicle condition

Evidence-based

real-time information

for fleet managers with trusted, secure RideCare solutions based on artificial intelligence

It‘s your fleet. You should know.

In the sharing economy, the comfort and safety of mobility users is paramount. The interior of a shared car should always be welcoming, and vehicle safety needs to be ensured at all times. For both shared and commercial fleet vehicles, any issue that negatively effects the condition of the vehicle needs to be reported in a timely and transparent manner to ensure safety for drivers, reduce vehicle downtime, and effectively bring down operational costs.

RideCare insight helps ensure this by providing reliable, accurate, and integrated real-time information about smoking, damages, and harsh driving events to fleet managers and mobility service providers both for passenger cars and commercial vehicles. The services are offered individually or bundled using a retrofittable one-box solution.

The retrofit device is easy to install and built to receive over-the-air updates, which enables additional functionality and customized options to be implemented in the future.

With RideCare, Bosch brings together its many years of experience and expertise in safety and security for both automotive and other industry applications with cutting-edge, smart, connected sensor-based data services. With this solution, the company intends to contribute to creating a more sustainable mobility future by increasing consumer acceptance of new and shared mobility platforms and improving profitability for mobility service providers.

Running fleets more efficiently

RideCare insight provides reliable, accurate, and integrated real-time information about smoking, damages, and harsh driving events.

Easily retrofitted and suitable for any type of vehicle

RideCare features a combination of hardware, software, and secure cloud-based data services. The corresponding retrofit device can easily be configured for any vehicle type and connected to the cloud. Sensors in the device monitor the exterior and interior state of the car and capture relevant data points. Supported by artificial intelligence, this data is processed in real time to provide useful information for mobility service providers and fleet managers.

Detecting the exterior and interior condition of the vehicle

RideCare insight provides innovative services for optimized fleet management. The one-box solution is the world’s first to reliably detect harsh driving maneuvers, smoke inside the vehicle, and damages to the outside of the vehicle, even when being parked. If an event is detected, the mobility service provider or fleet manager is notified in real time through a back end-to-back end connection and receives valuable insights without compromising privacy.

Additionally, all event details are made easily accessible for other processes such as inspections, claims, or repairs. The dashboard also provides a body and wear condition status at both the vehicle and fleet level.

Real-time damage information

The RideCare device utilizes sensor measurements to classify vehicle impacts into specific groups based on the severity of the resulting visible damage: severe, significant, or cosmetic. In addition, the device captures the GPS location at which the damage occurs and records the exact time stamp.

Ensure smoke-free vehicles

The RideCare insight detects if either a passenger or the driver smokes in the vehicle. Using a smart algorithm that identifies smoke patterns, it provides a time stamp and duration of each instance of smoking – serving as evidence in the event of a smoking dispute.

Reduce risky driving

RideCare detects harsh driving maneuvers.

The IoT solution can also sense abrupt braking, harsh acceleration, and cornering. In addition, it detects if the vehicle hits the ground, such as colliding with a speed bump. The events can be matched to the corresponding rental period, which allows the fleet manager to identify risky drivers and reduce the risks of accidents.

Track the condition of the fleet

Full transparency on the condition of the fleet

Based on the damage and harsh driving events, the solution provides transparency on the body and wear condition of each vehicle. With this information, fleet managers can assess the condition of the vehicles without seeing the vehicles regularly. Timely replacement of wear parts and repairs of body components keep vehicles safe to drive and increase vehicle utilization as well as the residual value before being retired from service.

More peace of mind for your customers

Car sharing providers and commercial fleet operators often face challenges in accurately attributing damage to their customers/drivers, leading to potential wrongful damage claims. With the use of RideCare insight, real-time evidence is provided through time stamps and location data for each incident. This allows incidents to be addressed immediately, facilitating a fair and transparent claims resolution process, minimizing friction in the customer journey, and ensuring a satisfactory resolution.

Keep track of damage and related costs

RideCare insight offers comprehensive documentation of the vehicle's initial condition and any new damages, easily viewed using a mobile device. Bosch collaborates with partners who provide prompt repair cost estimates, ensuring a timely and convenient process.

System benefits

SYSTEM BENEFITS FOR DRIVERS

Safer rides due to excellent vehicle condition
Reliable and objective claim resolutions
Higher driver satisfaction due to clean and welcoming vehicle interior

SYSTEM BENEFITS FOR Fleet managers

Keep the fleet up and running and reduce vehicle downtime
High transparency of the vehicle condition
Reduce total cost of ownership (TCO)
Faster, more objective claim resolutions

BOSCH – YOUR PARTNER FOR MORE TRANSPARENCY IN FLEET MANAGEMENT

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