RideCare insight

In case of external damage to the car, the RideCare device uses sensor measurements of the vehicle dynamics to classify damages into different groups: severe, significant, or cosmetic. Besides damage severity, the GPS location where the damage occurred as well as the exact timestamp are captured.

The RideCare device also detects if either a passenger or a driver smokes in the vehicle. It provides reporting on the time of the smoking event and the duration using a smart algorithm that identifies smoke patterns.

Besides smoke and damage detection, the AIoT solution can also sense abrupt braking, harsh acceleration and cornering. In addition, underbody damages are detected. The events can be matched to the corresponding rental period, which allows to identify risky drivers and thus reduce risks of accidents.

Based on damage detection and harsh driving events, the solution provides transparency on the body and wear condition of each vehicle. With this information, fleet managers can assess the condition of the vehicles without seeing the vehicles regularly. Timely replacement of wear parts and repairs of body components keep vehicles safe to drive and increase vehicle utilization as well as the residual value before being retired from service.

The valuable insights can help to ensure a welcoming interior and an excellent vehicle condition, thus increasing end-customer satisfaction.

Carsharing und car rental providers have difficulty attributing damages to their customers and sometimes wrongly make damage claims against them. Since the solution sends a timestamp and location with each incident, it provides real-time evidence to address customers right after they return the car. A timely, fair, and transparent claim resolution process is beneficial for both parties to avoid friction in the customer journey.

RideCare insight features a complete documentation of the vehicle baseline and new damages – easily done via mobile device. Bosch cooperates with partners that create a repair cost estimation in a timely and convenient manner.