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Start enquiryTo experience the benefits of ride-hailing in the shared economy, there is a shared accountability between driver and rider for a comfortable vehicle experience. To enable transparency and provide objectivity in the case of disputes, Bosch is introducing a new safety enhancement for ridesharing called RideCare companion.
President of Cross-Domain Computing Solutions for Bosch
Service centers supporting RideCare companion are trained to make informed decisions from an objective view when reviewing a situation flagged by the driver.
The device features a number of sensors for monitoring of shared rides. An interior and exterior camera provide visibility – especially during the nighttime – to both the interior and exterior of the vehicle. Bosch expertise in sensor fusion using audio, video and inertial measurement unit data along with the use of artificial intelligence to analyze the data enables the detection of aspects such as the start and stop of a ride to enable better management of footage. The device also provides active health checks, including tamper detection and alerts. Intelligent algorithms can recognize and send an alert if the field-of-view of the device is compromised or blocked.
Accompanying the RideCare companion device is a wireless SOS button in the vehicle that the driver can press to activate an emergency call to a Bosch service center. As long as the vehicle is within range of mobile connectivity, trained emergency call operators are available live 24/7 and can look into the vehicle upon receipt of a call. A trained Bosch agent is able to access a camera view from the RideCare companion device to determine if emergency services need to be contacted.
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